Is Maxis Fibre available at Sutera Avenue KK?

Yes, Sutera Avenue is fully fibre-ready. It is highly recommended due to weak mobile signal inside the units.

Can I get Business Fibre for my office here?

Yes, we offer Maxis Business Fibre plans for the commercial blocks, which include a backup 4G dongle.

Do I need to visit the Imago Maxis Centre?

No. We can register you digitally via WhatsApp to skip the queue. The local Maxis technical team handles the rest.

How fast is installation?

Installation slots in the Imago/Sutera area are typically available within 2-3 working days.

Opposite Imago • Kota Kinabalu

Maxis Fibre at Sutera Avenue

Coverage check, mobile signal fix & high-speed internet for Airbnb hosts & Offices (2026)

This page is specifically for Sutera Avenue, the iconic mixed development known for its rooftop infinity pool. Managed by the Maxis Fibre East Malaysia Priority Team, we solve the common "poor 4G signal" issue in this building with direct fibre connectivity.

Check Coverage (Instant) View Sabah Coverage Map

✅ Signal Alert: Mobile data can be weak inside Sutera Avenue units due to thick walls. Installing Fibre is the only way to guarantee stable internet for your guests or office staff.

Building Blocks (Same Page)

We cover both Residential and Commercial sections:

The Residences (Tower 1, 2, 3) Commercial / Office Block

Digital Registration: No need to queue at Imago Maxis Centre. Send us your unit details via WhatsApp, and we will secure your port remotely.

Condo Management / Block Guide Must read “Cannot Install” Fix Guide Common issues Back to Sabah Hub All condos

What to prepare (Sutera Avenue)

Ensure a smooth installation at KK's hotspot:

Access Card Security is tight. You must provide the installer with an access card to reach your floor. Meeting at the lobby is required.
Riser Room For commercial units, the riser room is often locked. Please request the key from the Management Office before the technician arrives.
Renovation If you are partitioning an office or Airbnb unit, install the fibre cable before sealing the ceiling/walls for a cleaner look.

Installation Flow (KK City)

Getting connected near Imago:

1) WhatsApp Check Send us your Unit Number. We check port availability instantly.
2) Secure Slot We book the local Sabah Maxis technician (usually available within 48 hours).
3) Install Technician installs the modem. No hacking required for standard setups.
4) Live Instant activation. Guests can upload their pool photos immediately.

Airbnb Host Checklist

For high-occupancy units.

Unlimited Data With the 100Mbps or 300Mbps plan, you get unlimited data. This is crucial for guests watching 4K movies after shopping at Imago.

Office / Shop Checklist

Business Fibre For offices, we recommend the Maxis Business Fibre plan. It includes a backup 4G dongle so your payment terminal/email never goes offline.

FAQ (Sutera Avenue)

Is mobile signal really that bad here?

Many residents report weak 4G signals inside units due to the building structure. Fibre WiFi is the most reliable solution for communication inside.

Can I install on weekends?

Yes, Saturday slots are available. We know Airbnb turnovers often happen on weekends, so we try to accommodate your schedule.

Is installation free?

Yes, standard installation is free. This covers the fibre connection from the riser to your modem.

Can I sign up remotely?

Yes. We handle the registration digitally. You just need a local representative (cleaner/agent) to open the door for the technician.

If you’re unsure about your unit, check coverage by exact address before scheduling installation.

Related areas (Kota Kinabalu):

Quick links (must-have for condo pages)

These 3 links are included on every condo page to keep the journey clean and consistent:

Sabah Condo Hub Hub link Condo Management / Block Guide Required link Maxis Fibre Condo “Cannot Install” Guide Required link

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