How do I check Maxis Fibre coverage for MetroCity Condominium (Matang)?

Use the address-based checker at fibremaxis.com and enter your specific tower (A or B) and unit number accurately.

Is fibre installation different for MetroCity Condo vs Commercial Shops?

Yes. Residential units get Home Fibre plans, while shops/SOHO units may require Business Fibre. Ensure you select the correct property type.

How long does Maxis Fibre installation take in Matang?

Installations in Matang are fast, often completed in a single visit if building access is cleared beforehand.

Verified Condo Fibre Guide • Matang

Maxis Fibre at MetroCity Condominium

Q: Do I need condo management approval for Maxis Fibre at MetroCity?

Yes, MetroCity management requires contractors to register. Please follow the condo management guide to ensure smooth access.

Coverage check, residential tower installation guide & management coordination steps (2026)

This page is specifically for MetroCity Condominium, the landmark high-rise in Matang. As part of the integrated mall development, fibre infra is extensive, but differentiating between residential towers and commercial SOHO/shops is key for installation.

Check Fibre Coverage by Address View Kuching Condo Hub

✅ MetroCity shares infra with the mall but has dedicated residential risers. Checking by your exact tower and unit number is critical to avoid "Port Full" errors.

MetroCity Blocks (Tower Select)

MetroCity is a high-density project. Select your tower to see specific installation details.

Tower A Tower B (Newer)

Tip: The commercial shops below (MetroCity Square) use a different fibre routing map than the residential units above. Make sure you select "Residential" when booking.

Condo Management / Block Guide Must read “Cannot Install” Fix Guide Common issues Back to Kuching Condo Hub All condos

What to prepare (MetroCity)

These details help your coverage check and installation go smoother in Matang:

Correct Tower + Unit Ensure you specify Tower A or B. Addressing in Matang can be confusing; use the exact format on your utility bill.
Management Access Pass Security at MetroCity is tight for the residential side. Contractors need a pass from the Management Office (usually located at the podium level).
Fibre Point Location Most MetroCity units have the fibre termination point near the main entrance DB box. Plan your router placement there.
Parking for Installer Installers may need to park in the visitor area or mall parking. Informing the guardhouse helps avoid clamping.

MetroCity installation flow

Follow this order to avoid delays in this busy complex:

1) Check coverage by exact address Confirm using the address checker (Select "MetroCity Condo", not just "Jalan Matang").
2) Confirm management requirements Check if a deposit is needed for contractors. (See management guide link left).
3) Installer appointment Installer routes fibre from the riser to your unit.
4) Activation & WiFi setup Test speed immediately. Matang area has strong Maxis infra so you should get full speed.

Tower A checklist

Older tower, stable infra. Use this to reduce access issues:

Check Riser Access Ensure the floor riser room is unlocked or security has the key ready.
Verify Port Availability Tower A has high occupancy. If system says "Port Full", contact us to check for port expansion requests.

Tower B checklist

Newer infra Tower B generally has newer fibre ports. Setup is usually plug-and-play.
If “not available”, double check unit format Newer blocks sometimes have address mismatches in the system (e.g. "Unit 5-2" vs "5-02"). Try variations.

FAQ (MetroCity Matang)

How do I check Maxis Fibre coverage for MetroCity?

Use the address-based checker at fibremaxis.com. Enter "MetroCity Condominium" and ensure you select the residential block, not the shoplots.

Is the fibre package different for MetroCity Condo vs Shops?

Yes. Residential units qualify for standard Home Fibre plans (unlimited data). Shops/Offices below usually require Business Fibre plans. Ensure you apply for the correct type.

Do I need management approval for installation at MetroCity?

Yes, the management office (CKH Realty team) requires contractors to register. Please follow the condo management guide.

How fast is installation in Matang area?

Matang is a priority area for Maxis. Appointments are usually available within 24-48 hours, subject to slot availability.

Can tenants apply for Maxis Fibre at MetroCity?

Yes, tenants can apply. However, since this is a strata property, please inform your landlord in case minor drilling is required near the entrance.

If you’re unsure about your unit, check coverage by exact address before scheduling installation.

Related areas (Matang/Petra Jaya):

Quick links (must-have for condo pages)

These 3 links are included on every condo page to keep the journey clean and consistent:

Kuching Condo Hub Hub link Condo Management / Block Guide Required link Maxis Fibre Condo “Cannot Install” Guide Required link

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