Maxis Fibre Santubong Suites – Resort Living Internet Guide (2026)
Resort Living • Santubong / Damai

Maxis Fibre at Santubong Suites

Coverage check, stability guide for remote working & fast installation (2026)

This page is specifically for Santubong Suites, the premier high-rise condominium in the Damai / Santubong area. Despite being far from the city center, full fibre infrastructure is available, making it perfect for "Work From Paradise" lifestyles.

Check Fibre Coverage by Unit View Kuching Condo Hub
✅ Santubong Suites units are large (often 1500sqft+). Standard routers may not cover the whole unit. We recommend the WiFi 6 Router (included with 300Mbps plans) for better range.

Condo Layouts (Same Page)

This is a low-density, high-privacy development. Select your unit type:

Standard Unit Penthouse / Duplex
Remote Work Tip: The fibre connection here is distinct from the mobile network. Even if phone signal is weak during storms, the Fibre line remains stable.
Condo Management / Block Guide Must read “Cannot Install” Fix Guide Common issues Back to Kuching Condo Hub All condos

What to prepare (Santubong)

Since the location is far from town, ensure these are ready to avoid rescheduling:

  • Confirmed Appointment Installers travel a long distance to reach Santubong. Ensure you are at home 1 hour before the slot. No-shows are costly here.
  • Management Registration Security is tight. Inform the guardhouse that "Maxis Installer" is coming so they can prepare the visitor pass.
  • Internal Wiring Check Many units here are used as holiday homes. If the unit has been empty for months, check if the internal phone/fibre socket is still intact and not damaged by humidity.
  • Mesh WiFi Consideration For units >1500 sqft, consider adding a Mesh Node (available as an add-on) to ensure WiFi reaches the balcony/master bedroom.

Installation Flow (Resort Area)

Getting connected in Damai:

  • 1) Check coverage online Confirm availability. Santubong Suites is fully fibre-ready.
  • 2) Book Appointment We schedule the team. Slots are usually available, but we recommend booking 3-4 days in advance due to travel logistics.
  • 3) Setup & Test Installer sets up the modem. We test the speed to ensure full bandwidth reaches your unit.
  • 4) Activation Service is live. Perfect for streaming movies on rainy coastal nights.

Standard Unit Checklist

For single floor units.

  • Router Position Place the router in the living hall. Avoid placing it inside TV cabinets to prevent signal blocking.

Penthouse / Duplex Checklist

  • Dead Zones Double-storey units often have weak WiFi upstairs. We highly recommend the **Maxis Mesh WiFi** add-on for seamless coverage on both floors.

FAQ (Santubong / Damai)

Is the internet stable in Santubong area?
Yes. Unlike mobile data which can fluctuate with weather, Maxis Fibre uses physical cables that are unaffected by rain or storms, making it very stable.
Can I sign up if this is my weekend home?
Yes. Many owners here use it as a holiday home. You can keep the internet active for security cameras or smart home devices while you are away.
What speed do I need for 4K streaming?
We recommend the **300Mbps** plan. This ensures buffer-free 4K streaming even if other devices are connected.
Does Maxis cover other areas in Santubong?
Maxis Fibre coverage is expanding in Santubong. Currently, Santubong Suites is the main high-rise covered. Landed houses depend on street pole availability.

If you’re unsure about your unit, check coverage by exact address before scheduling installation.

Related areas (Coastal):
Damai Beach Buntal Santubong Village Petra Jaya (General) Demak Laut

Quick links (must-have for condo pages)

These 3 links are included on every condo page to keep the journey clean and consistent:

Kuching Condo Hub Hub link Condo Management / Block Guide Required link Maxis Fibre Condo “Cannot Install” Guide Required link
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