Verified Condo Fibre Guide • Kuching
Maxis Fibre at Eden Heights (Green Heights)
Coverage check, condo installation steps & management coordination guide (updated 2026)
This page is specifically for Eden Heights (Richmond / Newport Blocks) at Green Heights. For these older blocks, checking by exact unit is critical due to VDSL/Fibre infra upgrades.
✅ Condo fibre depends on building infra, riser routing, and sometimes management access rules.
Checking by exact unit prevents wrong submissions.
Blocks inside Eden Heights (same page)
Eden Heights is divided into named blocks (e.g., Richmond, Newport). Pick the correct one when checking coverage.
Tip: If your block shows “available” but a specific unit shows “not available”, it’s often a routing/capacity/port issue.
Use the “Cannot Install” guide below before giving up.
Condo Management / Block Guide Must read
“Cannot Install” Fix Guide Common issues
Back to Kuching Condo Hub All condos
What to prepare (Eden Heights)
These details help your coverage check and installation go smoother:
-
Correct block details Confirm if you are in Richmond, Newport, or another block. Address formats here can be inconsistent.
-
Management / access rules Eden Heights management office (near the pool) requires contractors to register. Bring your installer details.
-
Existing cabling check Since it's an older condo, check if your unit has existing internal trunking or if new drilling is required.
-
Tenant / owner permission If you’re a tenant, confirm landlord permission for drilling/trunking if needed (avoid last-minute cancellation).
Eden Heights installation flow (condo-safe)
Follow this order to avoid delays:
-
1) Check coverage by exact address Confirm using the address checker (include Block name + unit; accuracy matters).
-
2) Confirm management requirements If guard/management asks for documents, use the management guide link (left).
-
3) Installer appointment Installer routes fibre from the building point to your unit. Clear access = faster completion.
-
4) Activation & WiFi setup Once line is live, position router smartly (avoid corners; test signal in bedrooms).
Richmond Block checklist
Use this to reduce “installer cannot access” or “routing not ready” problems:
-
Confirm block labeling When checking coverage, ensure “Richmond” is selected if your unit starts with R or is in that specific wing.
-
Ask management about fibre riser access Riser rooms in older blocks are often locked. Ensure the key is available before the installer arrives.
Newport Block checklist
-
Use exact unit format Condo databases can be strict. Keep the same unit format your condo uses (floor/unit style).
-
If “not available”, check the common fixes first Before giving up, follow the “Cannot Install” guide — it covers capacity/routing/management process issues.
FAQ (Eden Heights)
How do I check Maxis Fibre coverage for Eden Heights?
Use the address-based checker at fibremaxis.com.
Enter your specific block (Richmond/Newport) and unit accurately.
Why one block can install but my unit in another cannot?
Different blocks have different riser routes and distribution points. Some older blocks might have port capacity issues.
If coverage shows not available, follow the
cannot install guide.
Do I need management approval for installation at Eden Heights?
Yes, management usually requires contractors to register.
If your management/guard requests documents, follow the
condo management guide
so installation access won’t be blocked.
How long does Maxis Fibre installation take in Green Heights area?
If coverage is confirmed and building access is smooth, installation is often completed in a single visit.
Delays usually happen due to management access restrictions or riser room keys being missing.
Can tenants apply for Maxis Fibre at Eden Heights?
Tenants can apply, but it’s best to get landlord permission first—especially if drilling or surface trunking is needed for the fibre cable.
If you’re unsure about your unit, check coverage by exact address before scheduling installation.
Related condos (names only):
Quick links (must-have for condo pages)
These 3 links are included on every condo page to keep the journey clean and consistent: