Maxis Fibre Genesis Walk (Moyan) – Coverage & Install Guide (2026)
Moyan Hub • Batu Kawa West

Maxis Fibre at Genesis Walk (Moyan)

Coverage check, apartment installation guide & connectivity tips for Moyan residents (2026)

This page is specifically for Genesis Walk / Genesis Parade, the main apartment complex above Moyan Square. Located near 100% Supermarket, this is the connectivity hub for families and workers in the Batu Kawa West area.

✅ Genesis Walk is a mixed development (Shops below, Apartments above). Checking by your Residential Unit Number is crucial to get the correct "Home Fibre" plan instead of "Business Fibre".

Genesis Layouts (Same Page)

Whether you are in the Walk-Up blocks or the Lift lobbies, the setup is similar. Select your type:

Location Tip: Installers know this area as "Moyan Square" or "Genesis Parade". Mentioning the supermarket landmark helps them find the entrance faster.

What to prepare (Genesis Walk)

Ensure a smooth installation in Moyan:

  • Access Card If your block has a security door at the stairs/lobby, ensure you have the access card ready for the installer to bring equipment up.
  • Riser Location For walk-up units, the fibre distribution point is usually in the common corridor or stairwell. Ensure it is accessible.
  • Tenant Permission Many units here are rented. If you are a tenant, a simple WhatsApp approval from your landlord is usually enough.
  • Power Extension If your preferred router spot is far from the wall socket, have a power extension cord ready for testing.

Installation Flow (Moyan Area)

Getting connected at Genesis Walk:

  • 1) Check coverage online Confirm availability. Maxis has strong coverage in the Moyan commercial zone.
  • 2) Book Appointment We schedule the team. Slots are generally available within 3-4 days for this area.
  • 3) Installation The team pulls the fibre cable from the corridor into your unit. Neat drilling (if needed) is standard.
  • 4) Activation Once the router lights turn green, you are online. Update your devices and enjoy.

Residential Unit Checklist

For units on Level 1 and above.

  • Plan Selection Residents qualify for standard Home Fibre plans (100Mbps - 800Mbps). No business registration needed.

Shop / Office Checklist

  • Business Plan If you are running a shop on the Ground Floor, you must apply for Maxis Business Fibre. Usage is heavier and requires dynamic IP stability.

FAQ (Moyan / Batu Kawa West)

Is coverage available at Genesis Walk (Moyan)?
Yes, Genesis Walk is fully fibre-enabled. It serves as the main connectivity hub for the Moyan residential area.
Can I self-install the router?
No, a technician is required to terminate the fibre optic cable from the building riser to your unit. This ensures the connection is tested and stable.
What is the best plan for a family in Moyan?
We recommend the **100Mbps** or **300Mbps** plan. It is affordable and perfect for streaming Netflix and YouTube for the whole family.
How long does installation take?
For apartment units, it typically takes 1 to 2 hours. If cabling is complex (e.g., hidden trunking), it might take slightly longer.

If you’re unsure about your unit, check coverage by exact address before scheduling installation.

Related areas (Batu Kawa / Moyan):

Quick links (must-have for condo pages)

These 3 links are included on every condo page to keep the journey clean and consistent: