Verified Condo Fibre Guide • Kuching
Maxis Fibre at McKenzie Avenue (Stapok, Kuching)
Coverage check, condo installation steps & management coordination guide (updated 2026)
This page is specifically for McKenzie Avenue at Jalan Stapok Utama. For condos, always check coverage by exact address + tower + unit.
✅ Condo fibre depends on building infra, riser routing, and sometimes management access rules.
Checking by exact unit prevents wrong submissions.
Blocks / Towers inside McKenzie Avenue (same page)
McKenzie Avenue consists of Block A and Block B. Pick the correct one when checking coverage.
Tip: If your block shows “available” but a specific unit shows “not available”, it’s often a routing/capacity/port issue.
Use the “Cannot Install” guide below before giving up.
Condo Management / Block Guide Must read
“Cannot Install” Fix Guide Common issues
Back to Kuching Condo Hub All condos
What to prepare (McKenzie Avenue)
These details help your coverage check and installation go smoother:
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Correct block + unit details Confirm Block A / Block B, floor, and unit number. Stapok addresses can be confusing without the block letter.
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Management / access rules Management may require installers to register at the guardhouse. Have your ID ready.
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Router placement plan Best WiFi = center of the unit, away from thick walls/metal cabinets. Plan the spot early.
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Tenant / owner permission If you’re a tenant, confirm landlord permission for drilling/trunking if needed (avoid last-minute cancellation).
McKenzie Avenue installation flow (condo-safe)
Follow this order to avoid delays:
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1) Check coverage by exact address Confirm using the address checker (include block + unit; condo accuracy matters).
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2) Confirm management requirements If guard/management asks for documents, use the management guide link (left).
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3) Installer appointment Installer routes fibre from the building point to your unit. Clear access = faster completion.
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4) Activation & WiFi setup Once line is live, position router smartly (avoid corners; test signal in bedrooms).
Block A checklist
Use this to reduce “installer cannot access” or “routing not ready” problems:
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Confirm block labeling When checking coverage, ensure “Block A” matches the address on your S&P or tenancy agreement.
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Ask management about fibre riser access Some condos require a key/escort to access riser room or trunking route.
Block B checklist
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Use exact unit format Condo databases can be strict. Keep the same unit format your condo uses (floor/unit style).
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If “not available”, check the common fixes first Before giving up, follow the “Cannot Install” guide — it covers capacity/routing/management process issues.
FAQ (McKenzie Avenue)
How do I check Maxis Fibre coverage for McKenzie Avenue?
Use the address-based checker at fibremaxis.com.
Enter your block, floor, and unit accurately. Condo availability can vary by routing and capacity even in the same building.
Why Block A can install but my unit in Block B cannot (or vice versa)?
Different blocks can have different riser routes, capacity, or distribution points.
If coverage shows not available, follow the
cannot install guide
for the common fixes.
Do I need management approval for installation at McKenzie Avenue?
Some condos require prior notice, installer entry registration, or a simple form.
If your management/guard requests documents, follow the
condo management guide
so installation access won’t be blocked.
How long does Maxis Fibre installation take in Stapok condos?
If coverage is confirmed and building access is smooth, installation is often completed in a single visit.
Delays usually happen due to management access restrictions or full port capacity.
Can tenants apply for Maxis Fibre at McKenzie Avenue?
Tenants can apply, but it’s best to get landlord permission first—especially if drilling/trunking is needed.
This prevents last-minute cancellation.
If you’re unsure about your unit, check coverage by exact address before scheduling installation.
Related condos (names only):
Quick links (must-have for condo pages)
These 3 links are included on every condo page to keep the journey clean and consistent: