Is Maxis Fibre available at The Loft Imago?

Yes, all towers (A-E) at The Loft are fully fibre-ready. Residents can subscribe to private high-speed plans up to 800Mbps.

Is it better than the free building WiFi?

Absolutely. Private fibre offers consistent high speed, security, and unlimited data, whereas shared building WiFi is often slow and congested.

Can foreigners apply?

Yes, international owners can apply using a Passport. A refundable deposit of RM500 is required.

How do I book an installation?

You can check coverage and book an appointment digitally via our East Malaysia Priority Team. No need to visit a physical store.

Above Imago Mall • Kota Kinabalu

Maxis Fibre at The Loft Imago

Coverage check, priority installation for Airbnb hosts & premium plans for residents (2026)

This page is specifically for The Loft Residences, located directly above Imago Shopping Mall (KK Times Square). Managed by the Maxis Fibre East Malaysia Priority Team, we ensure your unit gets a private, high-speed connection—far superior to shared building WiFi.

Check Coverage (Instant) View Sabah Coverage Map

✅ Host Tip: Many guests complain about slow "free WiFi" at The Loft. Installing your own private **300Mbps Fibre line** is the easiest way to get 5-star reviews from business travelers and families.

Blocks A, B, C, D, E (Same Page)

We cover all residential towers at The Loft:

Airbnb / Short Stay Long-Term Resident

Digital Registration: Skip the queue at the mall. Send your unit details via WhatsApp, and we will check the riser port availability immediately.

Condo Management / Block Guide Must read “Cannot Install” Fix Guide Common issues Back to Sabah Hub All condos

What to prepare (The Loft)

Ensure a smooth installation above the mall:

Lobby Meetup Installers cannot access the residential lifts without a key card. Please meet the technician at the specific Tower Lobby (A-E).
Riser Access The fibre riser is usually in the corridor utility room. It is vital to check if this room is unlocked before the appointment.
Foreigner Registration Many owners here are international investors. You can register using your Passport (RM500 refundable deposit applies).

Installation Flow (KK Times Square)

Getting connected at Imago:

1) WhatsApp Check Send us your Block and Unit Number. We verify the port status.
2) Secure Slot We book the local Maxis Sabah technician (often faster than walk-in requests).
3) Install Technician installs the modem. The process is clean and professional.
4) Live Instant activation. Your guests can start streaming immediately.

Airbnb Host Checklist

For 5-star ratings.

Smart TV Ready The Maxis Fibre router works perfectly with Smart TVs (Netflix/YouTube). Essential for families staying at The Loft.

Resident Checklist

For your own home.

Mesh WiFi Some units at The Loft are large (3+ bedrooms). We recommend adding a Mesh WiFi node to ensure the signal reaches the master bedroom balcony.

FAQ (The Loft Imago)

Is the internet private or shared?

Maxis Fibre gives you a private line direct to your unit. Unlike the shared "building WiFi" which gets slow, your speed is guaranteed and secure.

Can I install if I am not in KK?

Yes. We handle the paperwork digitally. You just need to arrange for your cleaner or agent to open the door for the technician.

What is the contract period?

The standard contract is 24 months. If you sell the unit, you can transfer the account to the new owner easily.

How fast is installation?

The Loft is a priority zone. Installation appointments are typically available within 2-3 working days.

If you’re unsure about your unit, check coverage by exact address before scheduling installation.

Related areas (Kota Kinabalu):

Quick links (must-have for condo pages)

These 3 links are included on every condo page to keep the journey clean and consistent:

Sabah Condo Hub Hub link Condo Management / Block Guide Required link Maxis Fibre Condo “Cannot Install” Guide Required link

Check Coverage Now Browse Other Condos