Maxis Fibre The Rise Residence (Jalan Hup Kee) – Coverage & Install Guide (2026)
Verified Condo Fibre Guide • Kuching

Maxis Fibre at The Rise Residence (Jalan Hup Kee)

Coverage check, condo installation steps & management coordination guide (updated 2026)

This page is specifically for The Rise Residence at the junction of Jalan Hup Kee and Jalan Sherip Masahor. As a new premium landmark, fibre infrastructure is modern, but specific unit activation depends on the handover phase.

✅ Condo fibre depends on building infra, riser routing, and sometimes management access rules. Checking by exact unit prevents wrong submissions.

Blocks inside The Rise Residence (same page)

The Rise features two main towers. Pick the correct section when checking coverage or planning installation.

Tip: If your tower shows “available” but a specific unit shows “not available”, it’s often a routing/capacity/port issue. Use the “Cannot Install” guide below before giving up.

What to prepare (The Rise)

These details help your coverage check and installation go smoother:

  • Correct tower + unit details Confirm Tower 1 / Tower 2, floor, and unit number. New condos often have specific addressing formats.
  • Management / access rules The Rise (by Coramax) maintains premium security. Ensure you have registration/work permit clearance for installers.
  • Router placement plan Best WiFi = center of the unit. The Rise units are modern, so utilize the built-in data points if available.
  • Tenant / owner permission If you’re a tenant, confirm landlord permission for drilling/trunking if needed (avoid last-minute cancellation).

The Rise Residence installation flow (condo-safe)

Follow this order to avoid delays:

  • 1) Check coverage by exact address Confirm using the address checker (include tower + unit; condo accuracy matters).
  • 2) Confirm management requirements If guard/management asks for documents, use the management guide link (left).
  • 3) Installer appointment Installer routes fibre from the building point to your unit. Clear access = faster completion.
  • 4) Activation & WiFi setup Once line is live, position router smartly (avoid corners; test signal in bedrooms).

Tower 1 checklist

Use this to reduce “installer cannot access” or “routing not ready” problems:

  • Confirm tower labeling When checking coverage, ensure “Tower 1” matches the tower name used by management/security (sometimes labelled A/B).
  • Ask management about fibre riser access Newer condos usually have unlocked risers, but always verify if a key is needed.

Tower 2 checklist

  • Use exact unit format Condo databases can be strict. Keep the same unit format your condo uses (floor/unit style).
  • If “not available”, check the common fixes first Before giving up, follow the “Cannot Install” guide — it covers capacity/routing/management process issues.

FAQ (The Rise Residence)

How do I check Maxis Fibre coverage for The Rise Residence?
Use the address-based checker at fibremaxis.com. Enter your tower (1 or 2), floor, and unit accurately.
Why Tower 1 can install but my unit in Tower 2 cannot (or vice versa)?
Different towers can have different riser routes, capacity, or distribution points. If coverage shows not available, follow the cannot install guide.
Do I need management approval for installation at The Rise?
Yes, for premium condos like The Rise, management usually requires installers to register. If your management/guard requests documents, follow the condo management guide.
How long does Maxis Fibre installation take at Jalan Hup Kee?
If coverage is confirmed and building access is smooth, installation is often completed in a single visit. The Rise benefits from modern infrastructure, which typically speeds up the process.
Can tenants apply for Maxis Fibre at The Rise Residence?
Tenants can apply, but it’s best to get landlord permission first—especially if drilling/trunking is needed. This prevents last-minute cancellation.

If you’re unsure about your unit, check coverage by exact address before scheduling installation.

Related condos (names only):

Quick links (must-have for condo pages)

These 3 links are included on every condo page to keep the journey clean and consistent: