Established Expat Hub • Bintulu
Maxis Fibre at Parkcity Residence
Coverage check, family installation guide & high-speed plans for O&G expats (2026)
This page is specifically for Parkcity Residence (including the Suites and surrounding apartments). Located in Bintulu's most established township, it offers reliable fibre connectivity preferred by Shell, Petronas, and MLNG expatriate families.
✅ Parkcity Residence units often come fully furnished.
If you are moving in, check if the previous tenant left a router. We recommend using the new WiFi 6 Router provided free with all Maxis plans.
Residence Types (Same Page)
Parkcity has various layouts. Select your unit type:
Expat Friendly: Our application process handles non-Malaysian passports smoothly. A standard RM500 refundable deposit applies.
Condo Management / Block Guide Must read
“Cannot Install” Fix Guide Common issues
Back to Sarawak Condo Hub All condos
What to prepare (Parkcity Bintulu)
Ensure a smooth installation in the township:
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Landlord Info If your company is renting the unit for you, ensure you have the landlord's contact in case drilling permission is needed.
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Passport Copy For expats, clear photos of your Passport (bio page) are needed for registration.
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TV Setup If you use IPTV (like Astro or Android Box), plan your router location near the TV or ask the installer for LAN cable routing advice.
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Guardhouse Access Security is present. Inform them of the "Maxis Fibre Installation" to avoid delays at the gate.
Installation Flow (Bintulu)
Getting connected in Parkcity:
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1) Check coverage online Confirm your unit is fibre-ready.
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2) Book Appointment We schedule the team. Slots are available Mon-Sat.
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3) Setup Installer connects the modem. Most units have existing fibre ports ready.
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4) Activation Service activates instantly. High speed for gaming and work.
Condominium Checklist
For long-term residents.
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Family Usage We recommend the **300Mbps** or **500Mbps** plan for families with multiple kids streaming Netflix and gaming simultaneously.
Serviced Suites Checklist
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No Contract Option? Maxis standard contract is 24 months. If you are here for <1 year, please contact us to discuss options or termination clauses.
FAQ (Bintulu Expats)
Is Maxis Fibre better than the hotel WiFi?
Yes, significantly. A private fibre line gives you dedicated bandwidth, security, and lower latency compared to shared hotel/apartment public WiFi.
Can I pay with an international credit card?
Yes, you can set up auto-debit using Visa or Mastercard from any country via the Maxis App.
What if I move to another condo in Bintulu?
You can relocate your Maxis Fibre line to your new address for free (subject to coverage availability).
Is the internet stable during rain?
Yes, fibre optics are unaffected by weather, unlike satellite or 4G connections.
If you’re unsure about your unit, check coverage by exact address before scheduling installation.
Related areas (Bintulu):
Quick links (must-have for condo pages)
These 3 links are included on every condo page to keep the journey clean and consistent: