Common Questions (Sarawak)
Should I use the Sarawak hub or my city hub?
Use this Sarawak hub to pick your city quickly. Then open your city hub to find your area page, condo page, apartment page, or residence page.
Why can coverage differ inside the same condo or area?
Some buildings and areas have different fibre conditions by block, tower, floor, riser path, port availability, or address mapping quality. Nearby coverage does not always guarantee the exact same result for every unit.
Do most Sarawak condos and residences need management approval?
Often yes. Many condos, apartments, and managed residences require guardhouse registration, technician timing rules, or internal access approval. Use the management guide before scheduling to reduce reschedules and failed installs.
My area or condo is not listed here. What should I do?
Open the nearest city hub first. If you still cannot find your property, use the coverage checker or request a manual address check with your building name, block, tower, floor, and unit details.
What's the current Maxis Fibre promo for Sarawak customers?
Merdeka Converge Deals run from 20 August to 30 September 2026 and apply to eligible Sarawak sign-ups as well. Maxis Postpaid customers signing up new Home Fibre can get 300Mbps at RM99, 500Mbps at RM139 or 1Gbps at RM159. 300Mbps can choose FREE 3 months only, with no device on this tier. 500Mbps can choose FREE 3 months, Samsung Galaxy Tab S10 Lite 128GB at RM1/mth, or Samsung 55″ 4K UHD TV at RM10/mth. 1Gbps can choose FREE 3 months, Samsung 65″ 4K UHD TV at RM10/mth, or Apple iPad 11″ at RM1/mth. Subject to coverage, approval and stock availability. SACOFA infrastructure is included in the eligible fibre infrastructure list.