Maxis Easy Switch is the rebate program for businesses still tied to another fibre provider (OLO) who want to move to Maxis Business Fibre but are worried about early termination charges.
The rebate is applied against your Maxis monthly commitment after the new line is installed and the claim is submitted. This page explains the exact amounts, the claim window, the documents required, and the safe order to follow.
If you noticed the term "OLO" in the program name or on the page URL — here is what it actually means in plain terms.
Many business owners already know they want a better setup, but the early termination bill makes them delay the move. Easy Switch exists for exactly that situation.
Your current provider contract may still have months left, so moving now feels expensive even if the business wants better value or better support.
If the current setup is already weak for the business, delaying the switch can mean ongoing downtime, poor user experience, or lost productivity.
Start the Maxis Business Fibre application first, complete installation, then handle the old provider cancellation and submit the rebate claim.
The program supports all Maxis Business Fibre packages with bill rebates that help offset the early termination charge from your current fibre provider. The rebate is knocked off your Maxis monthly rate-plan commitment.
Useful for lighter business environments that still want to move away from the current provider cleanly.
Suitable when the business needs more headroom for staff devices, cloud usage, calls and daily operations.
Good for busier offices and operations where the business wants a stronger line and a clearer move-over path.
Best for heavier environments that want the strongest headroom and the highest rebate available under the program.
This is the official Easy Switch process via BizCare 1919. The order matters: skipping steps (especially terminating the old provider before Maxis is installed) is the most common reason claims get delayed or rejected.
Walk in or contact us. Tell us your address, current provider situation, and which Business Fibre plan fits.
Frontline submits the Business Fibre application per the standard (BAU) process.
Wait for the new line to go live. Do not rush to cancel the old provider at this stage.
Cancel the old provider, pay the early-termination penalty, and keep the bill plus payment receipt.
Call to claim for Easy Switch and share the last service bill, payment receipt, and required documents.
BizCare raises the case to the Billing & Dispute Team with your details and attachments.
The approved amount is knocked off your Maxis monthly rate-plan commitment. Completed.
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Claims get delayed most often when one document is missing. The "screenshot of OLO portal on same installation" is a common gap — make sure you take it before you terminate.
Some businesses are ready to switch immediately. Others still need to compare plans, check the fibre route, or look at a backup option first.
See the main business fibre page first if you want the full plan view, business fit, pricing and consultation route.
Open Business Fibre PageUseful if your team is still choosing between Maxis Business Fibre and another common provider option.
Compare the OptionsIf the address is hard for fibre or you need another route, this page explains the wireless business option.
See Business AirFibreStart with consultation first. Tell us your current provider, business address and current contract situation, and we will guide the safer next step — including whether Easy Switch applies and how much rebate to expect.