Maxis Home Fibre
RM300Standard foreigner deposit waived for eligible Home Fibre plans, including 100Mbps, 300Mbps, 500Mbps, 1Gbps and selected 2Gbps availability.
Foreign nationals in Malaysia may apply for eligible Maxis Fibre, Maxis Postpaid, Hotlink Postpaid and Maxis Home WiFi plans using a valid passport or accepted identification. Under the current waiver, the standard foreigner deposit is RM0 — extended until further notice, subject to verification and approval.
Yes. Foreign nationals may apply for eligible Maxis services using valid identification such as a passport. The standard foreigner deposit is currently RM0 until further notice. What matters now is checking your document type, address coverage, plan eligibility and any remaining advance payment before applying.
The standard foreigner deposit may be waived to RM0, but other items can still apply — for example a Rate Plan Advance Payment (RAP) on selected postpaid plans, device payment, installation, or first month billing. See the deposit vs RAP breakdown below before assuming there is nothing to pay.
Normally, foreign applicants may be asked to pay a standard foreigner deposit before registration. With the eligible waiver — currently extended until further notice — that standard deposit is reduced to RM0. The size of the saving depends on which Maxis product family you apply for.
Standard foreigner deposit waived for eligible Home Fibre plans, including 100Mbps, 300Mbps, 500Mbps, 1Gbps and selected 2Gbps availability.
Standard foreigner deposit waived for eligible Home WiFi plans. A good option when fibre is not available at your address but 4G/5G signal is suitable.
Standard foreigner deposit waived for eligible Maxis Postpaid and Maxis Unlimited Postpaid registrations.
The largest standard deposit saving — for eligible family plan principal registrations.
Lower-entry postpaid where the standard foreigner deposit may also be waived for eligible registrations.
If a foreign customer applies for Maxis Home Fibre and the usual standard foreigner deposit is RM300, the waiver removes that RM300 from upfront. For an eligible family plan principal, the deposit saving can be RM500. But — see the RAP section below — separate Rate Plan Advance Payment may still apply on some postpaid plans.
Two different things often get confused. The page makes them clear so you know what to expect upfront.
This is the one-off security deposit historically required from foreign customers (RM150 / RM300 / RM500 depending on plan family).
Status: Waived to RM0, extended until further notice.
This is not the deposit. RAP is an advance payment of your plan's monthly fee, applied at registration on selected postpaid plans and rebated back into your bill over time.
Status by registration type:
Your foreigner deposit is RM0. But if you are signing up new postpaid (not porting in), you may still be asked for RAP at the counter — that amount comes back to you as a monthly rebate on your bill, not a permanent charge. Ask your dealer to spell out the upfront total before submitting, so there are no surprises.
The waiver covers more than one product, which gives foreign customers real flexibility — home internet, mobile line, port-in, prepaid upgrade and wireless broadband all qualify.
| Product type | Who it fits | Standard foreigner deposit saving | Important note |
|---|---|---|---|
| Maxis Home Fibre | Expats, families, renters and foreign workers who need stable home internet. | Up to RM300Subject to eligibility and approval. | Coverage must be checked by exact address, building, block and unit. |
| Maxis 5G Home WiFi | Foreigners staying in rental units or areas with no fibre port. | Up to RM300 | Signal quality matters. Best checked by location before applying. |
| Maxis Postpaid / Unlimited Postpaid | Foreigners who need a Malaysian mobile line with a proper monthly plan. | Up to RM300 | RAP may still apply on new-new postpaid sign-ups (rebated back via bill). Port-in waives RAP. |
| Hotlink Postpaid | Lower-commitment postpaid option for foreign students, workers or renters. | Up to RM150 | Good simpler postpaid entry before upgrading to a higher-tier Maxis plan later. |
| Family Plan principal | Foreign families or households needing more than one line. | Up to RM500 | Largest deposit saving. Eligibility and selected plan still need to be checked. |
The biggest barrier for many foreign customers is not the monthly price — it is the upfront cost, document uncertainty and fear of being rejected because they are not Malaysian citizens. This waiver removes the largest of those three.
Removing the standard foreigner deposit makes the first payment much easier, especially for students, renters and foreign workers settling into Malaysia.
The page answers the real question foreigners ask first: can I apply using a passport or valid ID?
If fibre is not available at your address, you can still check other Maxis options such as Home WiFi or mobile postpaid — same waiver applies.
Best angle: stable home internet, proper postpaid line, family line options and address-based coverage checking before sign-up.
Useful for students renting rooms, apartments or shared houses near universities and colleges. Hotlink Postpaid is often the easier entry option.
Especially relevant in Sarawak and Sabah where many foreign customers prefer to ask in Malay or simple English before applying.
To avoid wrong expectations, check the document and address first — then choose the plan.
Untuk warga asing di Malaysia, permohonan Maxis boleh disemak menggunakan passport atau dokumen pengenalan yang sah, tertakluk kepada kelayakan, alamat, liputan dan kelulusan.
After confirming the foreigner deposit saving, the next step is checking whether your address supports fibre, Home WiFi or another suitable Maxis plan.
Yes. Foreign nationals may apply for eligible Maxis Home Fibre using valid identification, subject to address coverage, port availability, eligibility checks and approval. The standard foreigner deposit is currently RM0, extended until further notice.
Yes. The standard foreigner deposit waiver is currently active and has been extended until further notice. This page is reviewed regularly against the latest Maxis registration guidelines. If you are unsure on the day you apply, ask your dealer to reconfirm before signing.
Foreign customers should prepare a valid passport or accepted valid identification. Final document acceptance depends on Maxis registration and verification requirements.
Depending on the product family, the standard foreigner deposit saving is RM150, RM300 or up to RM500. For Maxis Home Fibre and Maxis 5G Home WiFi, the deposit saving is up to RM300. For eligible family plan principal registrations, up to RM500. For Hotlink Postpaid, up to RM150.
No. RM0 standard foreigner deposit means only the deposit portion is waived. Other items may still apply — such as Rate Plan Advance Payment (RAP) on selected new postpaid sign-ups, device price, installation, or first month billing. See the "Foreigner deposit vs RAP" section on this page for the full picture.
RAP is not the deposit. It is an advance payment of your plan's monthly fee, applied at registration on selected postpaid plans and rebated back into your bill over time. For new-new postpaid sign-ups, RAP is auto-applied at sign-up. For port-in registrations from another telco, RAP is waived. For prepaid-to-postpaid upgrades, RAP is still collected manually as a bill payment by the frontliner.
Yes. Eligible Maxis Home WiFi registrations also receive the standard foreigner deposit waiver. This is useful when fibre is not available at your address but you have suitable 4G or 5G signal.
Foreign nationals with valid identification may check eligibility. For Sarawak customers, prepare passport or valid document, exact address, and the plan you want to apply for. Approval is still subject to Maxis checks.
Eligible foreign customers may check port-in options from other operators, subject to valid identification, number ownership and Maxis approval. Port-in also waives RAP for postpaid registrations, which can lower the upfront amount further.
Prepare passport or valid ID, full address including building name and unit details if applicable, current telco or plan if you are porting in, and the Maxis product you want to apply for.
Send your valid document type and exact address. We confirm whether Fibre, Home WiFi or Postpaid suits your situation, that the RM0 standard foreigner deposit applies, and exactly what payment items still apply on the day you sign up.
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